Next Available
Personalized marketing support, when you need it.
Next Available connects you virtually with a Marketing expert for personalized support around Home Platform, marketing tools and business-building strategies.
Whether you need hands-on help completing a specific marketing task or want to talk through your strategy, choose the marketing support option that best fits your goals.
All appointments take place via Microsoft Teams. For more information, review the Teams Guide.
Note: Next Available is not intended to replace your local marketing specialist, office support staff, or the Help Desk for broader or ongoing needs. For more in-depth support, connect directly with your designated office or marketing contact. For all technical support needs, contact the Help Desk at (877) 426-5393.
Strategy Consultations
"What to do" Marketing Support
Need help with marketing strategy, whether it’s marketing a new listing or developing a phased marketing strategy with CB Curated? Connect 1:1 with a marketing expert to talk through your goals, identify opportunities, and build a marketing approach for your business with Home Platform at the core.
Book a virtual appointment here.
Tactical Marketing Support
"How to" Marketing Support
Need help with a specific marketing task? Get personalized support across Home Platform and other marketing tools. Choose the support area and task you need help with so your marketing expert knows where to start.
Examples include:
Home CRM support, Marketing Center, Listing Concierge, and more!
Book a virtual appointment here.
More Home Platform Support
Not activated on Home Platform yet?
Get yourself activated in Home Platform. Visit HomePlatformActivation.com and sign up using your Coldwell Banker Realty email. The step-by-step video will walk you through the activation process from start to finish.
Looking to learn more about Home Platform features?
Home Platform Workshops: Daily live workshops and on-demand training. Explore Workshops
Home Platform Academy: On-demand learning and resources to help you get more from Home and grow your business. Visit the Academy
Need help in the moment?
Use the AI Assistant + Support Chat: Get additional help directly within Home Platform.